Operator - Attraction Operations
Indexed description
▪ Comply with the Six Flags Qiddiya's code of conduct and ethics
▪ Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors
▪ Promote Six Flags Qiddiya and spread its culture
▪ Commit to Six Flags Qiddiya's rules and regulations
▪ Perform tasks as directed in the pursuit of the achievement of organizational goals
▪ Share with team know-how and encourage their development
JOB-SPECIFIC
▪ Operate rides and attractions in accordance with standard operating procedures and safety guidelines.
▪ Conduct pre-opening and closing checks to ensure all equipment is in working order.
▪ Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience.
▪ Monitor ride performance and notify supervisors of any technical or operational issues.
▪ Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols.
▪ Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding.
▪ Address guest inquiries, concerns, or feedback in a friendly and professional manner.
▪ Assist with queue management and crowd control, ensuring a safe and enjoyable environment.
▪ Respond to ride emergencies or malfunctions promptly, following park emergency protocols.
▪ Work closely with other team members to ensure smooth ride transitions and efficient operations.
Requirements
Education
A minimum of a high school diploma or equivalent is required.
Experience
0-1 years of experience in a customer service, hospitality, or operations role.
Previous experience in amusement parks, entertainment venues, or similar settings is a plus.
Skills
Ability to learn attraction-specific controls and procedures.
Ability to work in a fast-paced environment.
Strong customer service skills, including clear communication, patience, and friendliness.
Ability to follow safety protocols and identify potential risks.
Teamwork-oriented mindset, working collaboratively with colleagues to achieve operational goals.
capable of standing for extended periods and performing light physical tasks.
Languages: Fluent in English.
Core Competencies
Self-Actualization & Fulfilment: Proficiency Level - EXCELLENT
Team Synergy & Development: Proficiency Level - EXCELLENT
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